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After-Sales Service
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After-Sales Service

True to the company's mission, "supply worldwide reliable power solutions with continuous innovative technologies," FGET always attaches the most importance to the satisfaction of the customers. We have a bridle-wise professional service team to provide worldwide service. Quick response, right solution and efficient on-site disposal are our tenets.

 

Technical support 

 

•   Installation guidance.

•   Equipment commissioning

•   Trouble shooting

•   Daily maintenance

•   System upgrading

•   Site training

 

 

Warranty

 

•   Solar panel performance warranty: 25 years

•   Solar panel product warranty:  5 or 10 years

•   Most inverters warranty:   5 to 10 year product warranty.

•   Most inverters controller:   2 to 5 year product warranty.

•   Batteries warranty:    2 to 5 year warranty.

•   Racking warranty:   5 to 10 year warranty on workmanship and material defects.

 

If you have any questions or comments about our services and products, please send us an email.

 

 

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